Kyra Engle
About Kyra Engle
Kyra Engle is a Client Success Specialist at Double the Donation, where she has worked since 2022. She focuses on supporting educational nonprofit clients by leading training sessions and one-on-one calls to optimize the use of the company's tools.
Work at Double the Donation
Kyra Engle has been a Client Success Specialist at Double the Donation since 2022. In this role, she leads one-on-one calls with nonprofit clients, sharing best practices for utilizing the company's tools. She oversees long-term client success, focusing specifically on educational nonprofit clients. Prior to her current position, she served as a Nonprofit Onboarding Specialist from 2021 to 2022, where she facilitated the onboarding process for new clients.
Education and Expertise
Kyra Engle earned her Bachelor of Science in Public Administration from George Mason University, where she studied from 2018 to 2021. She also holds a minor in Data Analysis, which complements her role in client success by enabling her to analyze client needs effectively. Her educational background equips her with the skills necessary to support nonprofit organizations in maximizing their use of Double the Donation's tools.
Background
Before joining Double the Donation, Kyra Engle worked as an Office Assistant at George Mason University from 2020 to 2021. Her experience in this role provided her with administrative skills and a foundation in customer service. Additionally, her years of volunteer experience with various nonprofits influenced her career path, leading her to specialize in nonprofit client support.
Client Interaction and Training
In her current role, Kyra Engle operates as the lead point of contact for clients with questions about Double the Donation's tools. She leads training sessions for clients seeking to learn more about best practices. Kyra coordinates with the Client Success Team to address issues promptly, ensuring that clients receive professional and efficient customer service.
Global Nonprofit Engagement
Kyra Engle interacts with nonprofit organizations around the world, assisting them in maximizing their revenue through the 360MatchPro tool. Her role involves understanding the unique needs of diverse nonprofits and providing tailored support to enhance their fundraising efforts.