Brian Leslie
About Brian Leslie
Brian Leslie serves as the Director of Customer Care at Doximity, a position he has held since 2011. He previously worked at Epocrates as a Customer and Technical Support Manager for 12 years.
Work at Doximity
Brian Leslie has served as the Director of Customer Care at Doximity since 2011. In this role, he oversees customer support operations and ensures high-quality service delivery. His responsibilities include managing customer inquiries, resolving issues, and implementing strategies to enhance customer satisfaction. Doximity is a professional network for healthcare professionals, and Leslie's leadership contributes to maintaining effective communication and support for its users.
Previous Experience at Epocrates
Before joining Doximity, Brian Leslie worked at Epocrates as the Customer and Technical Support Manager from 1999 to 2011. During his 12 years at Epocrates, he was responsible for managing customer support teams and providing technical assistance to users. His experience in this role equipped him with valuable skills in customer service and technical problem-solving, which he later applied in his current position.
Education and Expertise
Brian Leslie studied at the University of California, Davis, where he focused on Economics from 1995 to 1997. His educational background has provided him with a strong foundation in analytical thinking and problem-solving, which are essential in his roles in customer care and support management. This expertise supports his ability to understand customer needs and develop effective solutions.
Professional Background
Brian Leslie has a professional background that spans over two decades in customer support and technical management. His career began at Epocrates, where he honed his skills in customer service and technical support. Since 2011, he has been with Doximity, where he has continued to develop his expertise in customer care, demonstrating a commitment to enhancing user experiences in the healthcare technology sector.