Carly Cook Bernstein
About Carly Cook Bernstein
Carly Cook Bernstein serves as the CS Coordinator Team Lead for Pharma at Doximity, a position she has held since 2022. She has a diverse background in customer service and leadership roles across various organizations, including Sigma Kappa Sorority and AWeber.
Work at Doximity
Carly Cook Bernstein currently serves as the CS Coordinator Team Lead for Pharma at Doximity. She has held this position since 2022, working remotely. Prior to her current role, she was a Client Services Coordinator for Pharma at Doximity from 2019 to 2022. In this capacity, she contributed to client relations and support within the pharmaceutical sector.
Previous Experience
Carly has a diverse background in customer service and leadership roles. Before joining Doximity, she worked as a Customer Solutions Specialist at AWeber from 2017 to 2019. She also held the position of Vice President of Membership at Sigma Kappa Sorority during her time at West Virginia University from 2012 to 2013. Additionally, she worked as a Patient Care Sitter at WVU Hospitals — Ruby Memorial Hospital for seven months in 2015 to 2016 and as a Sales Manager at Sunglass Hut from 2012 to 2018.
Education and Expertise
Carly earned her Bachelor of Arts in Psychology from West Virginia University, where she studied from 2011 to 2016. Prior to that, she completed her high school education at Merion Mercy Academy, graduating in 2011. Her academic background in psychology complements her roles in customer service and team leadership.
Leadership Roles
Carly has demonstrated leadership capabilities through various positions. As Vice President of Membership for Sigma Kappa Sorority, she was responsible for managing membership initiatives and fostering community engagement. Her experience in leadership extends to her current role at Doximity, where she leads the customer service team in the pharmaceutical division.