Krista Lipps
About Krista Lipps
Krista Lipps is a Senior UX Researcher currently employed at Doximity since 2021. She has a diverse background in user experience research and multimedia quality review, with previous roles at Progressive Insurance and Rochester Institute of Technology.
Current Role at Doximity
Krista Lipps serves as a Senior UX Researcher at Doximity, a role she has held since 2021. In this position, she focuses on enhancing user experience through research methodologies and user-centered design principles. Her expertise contributes to the development of effective digital solutions tailored for healthcare professionals.
Previous Experience at Progressive Insurance
Before joining Doximity, Krista worked at Progressive Insurance as the Lead UX Researcher from 2017 to 2021. During her four years in this role, she led research initiatives aimed at improving user interactions with the company's digital products. Her work involved gathering user insights and translating them into actionable design recommendations.
Education and Expertise
Krista Lipps earned her Bachelor of Science degree in New Media - Interactive Development from the Rochester Institute of Technology, where she studied from 2005 to 2009. This educational background provided her with a strong foundation in interactive design and multimedia development, which she applies in her UX research roles.
Career Background
Krista has a diverse professional background that includes various roles in UX research and design. Prior to her tenure at Progressive Insurance, she worked as a User Experience Analyst and Account Specialist at OverDrive, Inc. She also held positions at the Rochester Institute of Technology, where she was a Multimedia Quality Review Specialist and Crew Leader.
Early Career Experience
Krista's early career included a position as a Student Intern at the Naval Undersea Warfare Center in 2008, where she gained practical experience in a technical environment. Additionally, she worked as a Graphic Designer at TypeFrag.com from 2010 to 2011, further developing her design skills.