Odel Jacinto
About Odel Jacinto
Odel Jacinto is an Assistant Manager in Risk Operations at Drip Capital, where he has worked since 2021. With over eight years of experience in operations management and customer service, he specializes in compliance audits and operational efficiency.
Work at Drip Capital
Odel Jacinto has been employed at Drip Capital since 2020, currently holding the position of Assistant Manager in Risk Operations. In this role, he manages the Insurance, Underwriting, and Buyer Onboarding pods, focusing on credit risk analysis and compliance audits. His responsibilities include performing compliance audits on insurance, Anti-Money Laundering (AML), Know Your Customer (KYC), and related party checks, while collaborating with the Risk Policy team. Prior to his current role, he served as Assistant Manager in Underwriting for three years and as Assistant Manager in Buyer Operations for four years.
Education and Expertise
Odel Jacinto completed his Bachelor's degree in Advertising at St Andrews College of Arts Science & Commerce from 2008 to 2011. He also attended St. Mary’s High School for one year in 2005-2006. With over eight years of experience in operations management, customer service, auditing, training and development, and team management, he possesses strong communication, team leadership, and organizational skills. His educational background and professional experience contribute to his expertise in streamlining processes to enhance operational efficiency.
Background
Before joining Drip Capital, Odel Jacinto worked in various roles that contributed to his professional development. He served as a Customer Relations Executive at WNS Global Services SA from 2012 to 2013 and as Client Servicing at Ogilvy for three months in 2011. Additionally, he worked as Cabin Crew In-Charge at Jet Airways from 2014 to 2019. These positions provided him with a diverse skill set in customer service and operations management.
Achievements
Throughout his career, Odel Jacinto has demonstrated a commitment to operational improvement and compliance. His role at Drip Capital involves managing critical aspects of risk operations, including compliance audits and credit risk analysis. His ability to lead teams and streamline processes has contributed to the efficiency of the operations he oversees.