Genesis Palacios
About Genesis Palacios
Genesis Palacios is an Account Executive at Drive Social Media, where she manages digital ad accounts for 50 partners and leads a team in developing tailored digital strategies. With prior experience as an Account Manager at Analiticom and Boomerang Transportation, she has a strong background in customer relationship management across North America and Latin America.
Work at Drive Social Media
Genesis Palacios has been serving as an Account Executive at Drive Social Media since 2022. In this role, she manages digital ad accounts for 50 partners, acting as the key contact and strategy driver. She leads a team of specialists to research, create, administer, and monitor customized digital strategies tailored to each client's needs. Her responsibilities include contributing to client education by utilizing current best practices and advanced digital marketing strategies.
Previous Experience in Account Management
Prior to her current position, Genesis Palacios worked as an Account Manager at Analiticom from 2012 to 2015 in the Caracas Area, Venezuela. She also held a similar role at Boomerang Transportation from 2021 to 2022 in the United States for five months. In these positions, she developed skills in building customer relationships and managing client accounts effectively.
Education and Expertise
Genesis Palacios studied at UCAB - Universidad Católica Andrés Bello, where she focused on Mención Comunicaciones Publicitarias. She achieved a Licenciatura en Comunicación Social, completing her studies from 2009 to 2015. Her educational background provides her with a solid foundation in communication and marketing principles, which she applies in her professional roles.
Skills in Client Relations
Genesis Palacios has extensive experience in building customer relationships across North America, Latin America, and Brazil. She is skilled in tactfully overcoming client objections while maintaining trust and respect with partners. Her approach emphasizes effective communication and relationship management, which are crucial for successful account management.