Joe Hong
About Joe Hong
Joe Hong is a Research Specialist currently working at dscout in Chicago, Illinois, with a background in UX research and over six years of experience in the Outdoor Industry. He has previously held positions at Zero to UX and HERO Coffee Bar, and he holds a Bachelor of Arts in Psychology from the University of Minnesota.
Work at dscout
Joe Hong has been employed at dscout as a Research Specialist since 2022. In this role, he focuses on conducting user experience research to inform product development and enhance user engagement. His work contributes to dscout's mission of understanding user needs and behaviors through qualitative research methods. Based in Chicago, Illinois, Joe's position allows him to leverage his expertise in UX research to drive insights that benefit various projects.
Previous Experience in UX Research
Prior to his current role, Joe Hong worked as a UX Research Consultant at Zero to UX for a brief period of two months in 2021. He also served as a UX Researcher at HERO Coffee Bar from 2021 to 2022, where he focused on understanding customer experiences and preferences. These positions helped him develop a strong foundation in user-centered design and research methodologies.
Background in the Outdoor Industry
Joe Hong has over six years of experience in the Outdoor Industry, where he held various roles at Quality Bicycle Products. He worked as a Lead International Shipping Specialist from 2014 to 2019 and as a Purchasing Agent from 2016 to 2019. His experience in these roles involved managing logistics and supply chain operations, which provided him with valuable skills in team leadership and project management.
Education and Expertise
Joe Hong earned a Bachelor of Arts in Psychology from the University of Minnesota, where he studied from 2009 to 2013. His educational background in psychology complements his work in UX research, as it provides insights into human behavior and decision-making processes. This academic foundation supports his passion for utilizing research to serve communities and drive impactful change.