Abdullah Alnaqbi
About Abdullah Alnaqbi
Abdullah Alnaqbi is a Manager of Training - Product and Technical at Du, with over 18 years of experience in Contact Center Operations, IT, and Human Resources Training & Development. He has worked in this role since 2011 in Dubai, United Arab Emirates, and is dedicated to developing teams and utilizing industry techniques to achieve objectives.
Work at du
Abdullah Alnaqbi has been employed at du since 2011, holding the position of Manager Training - Product and Technical. In this role, he oversees training initiatives related to product knowledge and technical skills within the organization. His tenure at du spans over 13 years, during which he has contributed to the development of training programs that enhance employee performance and customer service capabilities.
Education and Expertise
Abdullah Alnaqbi completed his secondary education at Al Khaimah High School, where he has been studying since 1999. He also attended Rak High School for one year from 1995 to 1996. He pursued higher education at the Higher College of Technology from 1997 to 1999. His educational background supports his specialization in Customer Care, Contact Center Operations, Training, Human Capital, and Learning & Development.
Background
Abdullah Alnaqbi has amassed over 18 years of experience in various fields, including Contact Center Operations, IT, and Human Resources Training & Development. His extensive background equips him with the knowledge and skills necessary to address challenges in these areas effectively. He has a strong focus on developing and leading teams to achieve organizational objectives.
Achievements
Throughout his career, Abdullah Alnaqbi has demonstrated a commitment to utilizing the latest industry techniques to enhance training and development processes. His passion for team development has led to successful outcomes in various projects. His expertise in training and development has contributed to improved performance in customer care and contact center operations.