Abdulrahman Alserkal
About Abdulrahman Alserkal
Abdulrahman Alserkal serves as the Senior Director of Business Development and Delivery at du in Dubai, United Arab Emirates, a position he has held since 2022. He has a diverse background in telecommunications, having previously worked in various roles at du and Dubai Internet City, contributing significantly to operations, governance, and technical strategy.
Work at du
Abdulrahman Alserkal has held multiple positions at du, a leading telecommunications provider in the UAE. He currently serves as the Senior Director of Business Development and Delivery since 2022. Prior to this role, he was the Senior Director of ICT Project Management Office from 2017 to 2022, where he oversaw project management initiatives. His earlier roles at du include Senior Director of Operations Performance & Governance from 2013 to 2017, Director of Technology Strategy from 2010 to 2013, and Director of Core Fixed Network from 2008 to 2010. He began his career at du as a Team Leader in Core Fixed Network Operations in 2006.
Education and Expertise
Abdulrahman Alserkal possesses extensive expertise in telecommunications and technology strategy. He has a strong capability to lead teams of program and project managers, focusing on delivering complex, cross-functional programs. His experience includes setting up technical strategies for operations, IT, and network divisions. He has also been involved in establishing governance and performance measurement systems, including Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and analytics for various departments.
Background
Before joining du, Abdulrahman Alserkal worked at Dubai Internet City, where he held various engineering roles. He started as a Data Engineer in Data Network Operations from 2001 to 2002 and transitioned to a Voice Engineer in IP Telephony Operations from 2002 to 2003. He also served as a Voice Team Leader in Soft Switching Operations from 2003 to 2005 and in Switching Operations from 2005 to 2006. His early career provided him with foundational experience in telecommunications engineering.
Achievements
Throughout his career, Abdulrahman Alserkal has been instrumental in developing and implementing technical strategies and governance frameworks within du. His leadership in setting up performance measurement systems has contributed to the efficiency and effectiveness of technical and customer-facing departments. His roles have consistently involved overseeing complex projects and ensuring alignment with organizational goals.