Shery Joseph
About Shery Joseph
Shery Joseph is a Product Manager with expertise in sales channel user experience design, currently working at du in Dubai since 2017. He has a background in retail operations and product implementation, with a goal of advancing digital innovation in product management.
Work at du
Shery Joseph has been employed at du since 2009, holding various roles that reflect a progressive career in product management and sales operations. Currently, as a Product Manager since 2017, Shery focuses on enhancing user experience in sales channels. Prior to this role, Shery served as a Retail Sales Supervisor from 2009 to 2013, where responsibilities included overseeing retail operations. Shery also worked as a Business Requirements Specialist for eight months in 2017 and as a Projects and Product Implementation Specialist from 2015 to 2017. Additionally, Shery was a Team Leader in Sales Operations for one year from 2013 to 2014, demonstrating a comprehensive understanding of sales processes and product management.
Education and Expertise
Shery Joseph holds a Bachelor of Business Administration (B.B.A.) from Dr. C. V. Raman University, Kota Bilaspur. This educational background provides a foundation in business principles that supports Shery's expertise in product management and sales channel user experience design. Shery specializes in enhancing the interaction between sales platforms and users, focusing on user acceptance testing and change implementation. This expertise is critical for ensuring smooth transitions during product updates and for managing knowledge bases within the organization.
Background
Shery Joseph has a diverse background in retail and product management, primarily within the telecommunications sector at du. Starting as a Retail Sales Supervisor, Shery gained hands-on experience in retail operations, which laid the groundwork for subsequent roles in product management. Over the years, Shery has developed a strong skill set in overseeing retail hub operations and managing sales channels, contributing to a comprehensive understanding of customer interactions and product implementation.
Achievements
Throughout Shery Joseph's career at du, significant contributions include managing knowledge bases and overseeing retail operations. Shery's focus on user experience design has led to improvements in how sales platforms interact with users. Additionally, Shery has been involved in change implementation and user acceptance testing, ensuring that product updates are effectively integrated into existing systems. These efforts align with the goal of leading product management initiatives that emphasize digital innovation.