Shihab Panakkatu
About Shihab Panakkatu
Shihab Panakkatu serves as the Team Lead for the Technical Support Team at du, where he has worked since 2007. He studied at JDT Islam Polytechnic College in Kozhikode from 2000 to 2003 and has held various IT support roles throughout his career.
Work at du
Shihab Panakkatu has been employed at du since 2006. He initially worked as a system administrator for 10 months before transitioning to a senior IT technical support consultant role from 2007 to 2011. Following this position, he has served as the team lead for the technical support team since 2007. His tenure at du spans over 17 years, indicating a long-term commitment to the organization and its technical support operations.
Education and Expertise
Shihab Panakkatu studied at JDT Islam Polytechnic College in Kozhikode from 2000 to 2003, completing a three-year program. His educational background has provided him with a foundation in technical skills that he has applied throughout his career in IT support and administration.
Background
Shihab Panakkatu began his career in the IT field in 2006 when he joined du as a system administrator. His experience in this role laid the groundwork for his subsequent positions in technical support. Over the years, he has developed expertise in managing technical support teams and providing IT solutions.
Achievements
Shihab Panakkatu has held various roles at du, demonstrating a progression in responsibility and leadership within the technical support sector. His role as team lead involves overseeing the technical support team, ensuring effective service delivery, and contributing to the overall efficiency of IT operations at du.