Syed Salman
About Syed Salman
Syed Salman serves as the Team Leader Retail Support Assistant at du, a position he has held since 2013. He has a background in commerce and public administration from Karachi University and has previous experience in customer service roles at Ufone and du.
Work at du
Syed Salman has been employed at du since 2011. He initially served as a billing support assistant in the customer operations outbound call center for two years. In 2013, he advanced to the role of team leader retail support assistant, where he has worked for over 11 years. His responsibilities include overseeing retail support operations and ensuring customer satisfaction within the retail sector.
Education and Expertise
Syed Salman studied at Karachi University, where he earned a Bachelor of Commerce degree from 2001 to 2002. He furthered his education by obtaining a Master of Public Administration from the same institution, completing his studies from 2003 to 2004. His educational background provides him with a solid foundation in commerce and public administration, which supports his professional roles.
Background
Prior to his tenure at du, Syed Salman worked at Ufone as a customer service representative in the inbound call center in Karachi from 2006 to 2008. This role involved handling customer inquiries and providing support, which contributed to his experience in customer service operations. His career path reflects a consistent focus on customer support and operational roles.
Career Progression
Syed Salman has demonstrated a clear trajectory in his career, moving from a customer service representative at Ufone to a billing support assistant at du, and eventually to his current position as team leader retail support assistant. His progression highlights his commitment to the field of customer operations and retail support, showcasing his ability to take on increasing responsibilities over time.