Tahira Fatima Syed
About Tahira Fatima Syed
Tahira Fatima Syed is an Enterprise Service Manager with extensive experience in the telecommunications sector, currently working at du in the United Arab Emirates since 2016. She has a strong background in project management and has previously held roles at du Telecom and BMW AGMC, specializing in service delivery for government and key accounts.
Work at du
Tahira Fatima Syed has held multiple positions at du Telecom since 2010. She began her career at du as a Sales Coordinator, where she worked for three years from 2010 to 2013 in Dubai. After a brief tenure at BMW AGMC as a Customer Service Officer, she returned to du in 2015 as a Treasury Analyst for one year. Currently, she serves as an Enterprise Service Manager, a position she has held since 2016, accumulating eight years of experience in this role. Her responsibilities include managing end-to-end services for government and key accounts within the telecommunications sector.
Education and Expertise
Tahira Fatima Syed earned her Master of Business Administration (MBA) from SBS Swiss Business School, completing her studies from 2019 to 2021. This educational background has equipped her with advanced knowledge and skills in business management. She specializes in managing complex service operations and possesses a strong background in project management, which enhances her capabilities in overseeing service delivery processes.
Background
Tahira Fatima Syed's professional journey includes significant experience in the telecommunications and customer service sectors. Before joining du, she worked at BMW AGMC as a Customer Service Officer from 2013 to 2015. Her career at du began in 2010, and she has since progressed through various roles, demonstrating her adaptability and commitment to the industry.
Achievements
Throughout her career, Tahira Fatima Syed has developed a proven track record of improving service delivery processes for key accounts in the telecommunications industry. Her expertise in managing end-to-end services has contributed to enhanced operational efficiency and customer satisfaction within her roles at du.