Vanessa Ortal
About Vanessa Ortal
Vanessa Ortal is an experienced account manager and telesales officer, currently serving as an SME Account Manager at Du in Dubai since 2016. She has a background in nursing and has held various roles in telesales and customer service across multiple countries.
Work at du
Vanessa Ortal has been employed at du since 2016, serving as an SME Account Manager. In this role, she is responsible for managing relationships with small and medium-sized enterprises, ensuring that their telecommunications needs are met. Her tenure at du has lasted for eight years, during which she has contributed to the company's growth in the UAE market.
Education and Expertise
Vanessa Ortal studied at the University of Perpetual Help System Dalta, where she earned a Bachelor of Science in Nursing from 2004 to 2010. This six-year program provided her with a solid foundation in healthcare, which she has leveraged in her professional career. Her educational background complements her roles in customer service and account management.
Background
Before joining du, Vanessa Ortal worked in various roles across different companies. She was a Telesales Executive at Citi in New York from 2011 to 2016, where she developed her sales skills. Prior to that, she served as a Customer Service Representative at HSBC in London from 2008 to 2011, gaining experience in client relations. Additionally, she has been a Senior Telesales Officer at Abu Dhabi Commercial Bank since 2015.
Professional Experience
Vanessa Ortal has a diverse professional background that spans multiple roles in customer service and sales. Her experience includes five years as a Telesales Executive at Citi and three years as a Customer Service Representative at HSBC. In her current role at Abu Dhabi Commercial Bank as a Senior Telesales Officer, she has been active for nine years, further enhancing her skills in sales and customer engagement.