Vilynda Zoilo
About Vilynda Zoilo
Vilynda Zoilo is a Retail Sales Advisor with extensive experience in customer service and education. She has worked at Du in Dubai since 2017 and has held multiple roles, including Senior Customer Service Specialist at Convergys and Assistant Instructor at Ama University.
Work at du
Vilynda Zoilo has been employed at du as a Retail Sales Advisor since 2017. In this role, she is responsible for assisting customers with their retail needs, providing product information, and facilitating sales transactions. Her experience in this position spans over seven years, contributing to her expertise in the telecommunications sector in Dubai, United Arab Emirates.
Current Role at Convergys
Vilynda Zoilo has held the position of Senior Customer Service Specialist at Convergys since 2014. With a tenure of ten years, she focuses on delivering high-quality customer service and support. Her role involves addressing customer inquiries, resolving issues, and enhancing customer satisfaction in Cincinnati, Ohio, United States.
Academic Involvement at Ama University
Vilynda Zoilo serves as an Assistant Instructor 1 at Ama University, a position she has held since 2013. With over eleven years of experience in this role, she contributes to the academic development of students by assisting in course delivery and providing instructional support.
Education and Expertise
Vilynda Zoilo studied at Ama University, where she gained foundational knowledge and skills relevant to her career. Her educational background supports her roles in retail sales, customer service, and academic instruction, allowing her to effectively engage with customers and students alike.