Zamzam Hammadi
About Zamzam Hammadi
Zamzam Hammadi is a Process Excellence and TQM Specialist at du, where she has worked since 2013. She has a diverse background in customer service and administrative roles within du and previously at HSBC.
Work at du
Zamzam Hammadi has been employed at du since 2006, holding various positions over the years. Currently, she serves as a Process Excellence and TQM Specialist, a role she has occupied since 2013. Prior to this, she worked as a Customer Service Representative from 2006 to 2009, where she gained foundational experience in customer interactions. She also held the position of Team Administrator from 2010 to 2012, and briefly worked as a Personal Assistant for seven months in 2012 to 2013. Her tenure at du spans a total of 11 years.
Education and Expertise
While specific educational qualifications are not provided, Zamzam Hammadi's career progression indicates a strong background in process excellence and total quality management. Her roles at du have involved significant responsibilities in improving operational processes and enhancing customer service quality. Her expertise likely encompasses skills in process analysis, project management, and team coordination.
Background
Zamzam Hammadi began her career at HSBC as a MEFCO from 2003 to 2006, where she developed her professional skills before transitioning to du. Her initial role at du as a Customer Service Representative laid the groundwork for her subsequent positions within the company. Over the years, she has transitioned through various roles, demonstrating adaptability and a commitment to her professional development.
Career Progression
Zamzam Hammadi's career reflects a steady progression within du. Starting as a Customer Service Representative, she moved on to roles that required greater responsibility, including Team Administrator and Personal Assistant. Her current position as a Process Excellence and TQM Specialist showcases her growth and the accumulation of experience in process improvement and quality management over an 11-year period.