Duckie
Duckie, based in San Francisco, is a B2B company specializing in engineering support tools that integrate with platforms like Slack, JIRA, and Google Docs to enhance productivity for engineers.
Company Overview
Duckie, formerly known as Duckie AI and Musa AI, operates in the B2B sector focusing on engineering, product, and design. The company is headquartered in San Francisco, California, USA, and caters primarily to markets in the United States and Canada. Duckie is part of the Y Combinator W24 batch and boasts a small team of two.
Services
Duckie provides a range of services aimed at engineering teams, including automated resolution suggestions, keeping runbooks up-to-date, and retrieving relevant data. Its AI copilot automates actions to increase productivity and reduce time spent on documentation and debugging. The platform seamlessly integrates with Slack, JIRA, Google Docs, and other essential tools to support engineering efforts.
Integration and Accessibility
Duckie's platform is designed for zero onboarding effort, allowing new users to connect to their team's communication channels, ticketing systems, documentation, and codebases easily with a click of a button. This integration includes tools like Slack, JIRA, and Google Docs, ensuring compatibility with existing workflows.
Customer Trust and Usage
Duckie is trusted by engineers from prominent companies such as Netflix, LinkedIn, and C3 AI. The platform’s ability to offer curated responses for engineering issues and generate synopses, insights, status updates, and post-mortems has made it a valuable tool for speeding up issue resolution.
Automation and Efficiency
Through its powerful AI features, Duckie enables engineers to automate a variety of tasks. This includes automating actions, retrieving relevant data, and generating essential documentation such as runbook updates and post-mortem reports. These capabilities help engineers spend less time on manual processes and more time on critical tasks.
