Anita Russell
About Anita Russell
Anita Russell serves as the Manager of Program Management & Customer Support at Ducommun Incorporated, where she has worked since 2019. With extensive experience in the aerospace sector and a strong background in customer support and process improvement, she has held various managerial roles across several prominent companies.
Work at Ducommun Incorporated
Anita Russell has been serving as the Manager of Program Management & Customer Support at Ducommun Incorporated since 2019. In this role, she is responsible for overseeing program management and enhancing customer support operations. Her tenure at Ducommun is marked by her commitment to improving processes and customer satisfaction within the organization, contributing to the company's objectives in the aerospace sector.
Previous Experience in Aerospace Industry
Anita Russell has extensive experience in the aerospace industry, having held various positions at notable companies. She worked at Northrop Grumman Aerospace Systems as a Risk Integrator for six months in 2009. Prior to that, she spent several years at Honeywell Aerospace in multiple roles, including Site Leader/General Manager and Sr. Field Service Engineer. Her career also includes managerial positions at United Technologies and Parker Aerospace, where she focused on customer support and operational management.
Education and Expertise
Anita Russell holds a Bachelor of Science degree in Electronics Technology from Indiana State University, which she completed between 1983 and 1988. She furthered her education by obtaining a Master of Business Administration (MBA) from the University of Phoenix in 1997. Her educational background complements her extensive experience in the aerospace sector, particularly in program management and customer support.
Leadership and Management Skills
Anita Russell possesses strong leadership skills, particularly in Lean Enterprise methodologies. She has a proven track record of managing teams and processes effectively, focusing on efficiency and continuous improvement. Her experience in customer-facing roles has enhanced her ability to improve customer support and satisfaction, making her a valuable asset in any organization.
Military Background
Anita Russell has a military background, having served in the United States Army as a Platoon Sergeant and Postal Supervisor in Saudi Arabia from 1990 to 1991. This experience contributed to her leadership skills and ability to manage diverse teams under challenging conditions, further enriching her professional profile.