James Odell
About James Odell
James Odell is an IT Technician at Ducommun Incorporated in Joplin, Missouri, where he has worked since 2021. He has a background in Business Administration and Management and has held various IT roles, including Help Desk and Network Engineer.
Work at Ducommun Incorporated
James Odell has been employed as an IT Technician at Ducommun Incorporated since 2021. He works in the Joplin, Missouri location and has accumulated three years of experience in this role. His responsibilities involve managing IT systems and providing technical support to ensure operational efficiency.
Education and Expertise
James Odell studied at Darton from 1997 to 1999, where he earned a degree in Business Administration and Management. Additionally, he attended P.C.D.I. from 2000 to 2002, achieving a certification in Hotel, Motel, and Restaurant Management. His educational background supports his technical skills and customer service focus.
Professional Background
James Odell has a diverse professional background in IT and technical support. He previously worked at EaglePicher Technologies, LLC as a Help Desk technician from 2017 to 2022. Prior to that, he served as a Network Engineer at NeoTech Solutions from 2011 to 2013 and as a Network Administrator at CompuCom from 2014 to 2017. His experience spans various roles and responsibilities in the IT sector.
Achievements in Customer Service
James Odell emphasizes the importance of delivering stellar customer service in every interaction. His extensive troubleshooting experience with computer operating systems and networking environments enables him to effectively support users and resolve technical issues. He aims to be a leader and a supportive figure for his colleagues.