Yeva Usatova
About Yeva Usatova
Yeva Usatova is an Application Support Level 3 professional with extensive experience in IT support and software engineering. She has worked at Eagle Eye Networks and the New York City Department of Transportation, and is currently pursuing further education in software engineering.
Current Role at Eagle Eye Networks
Yeva Usatova currently holds the position of Application Support Level 3 at Eagle Eye Networks, a role she has been in since 2023. In this capacity, she supervises Level 2 support team members and engages in manual quality assurance testing of hardware with new features. Her responsibilities include developing Python scripts, which are integral to her role in application support.
Previous Experience at Eagle Eye Networks
Prior to her current position, Yeva Usatova worked at Eagle Eye Networks as an Application Support Specialist from 2021 to 2022 for 10 months. She then advanced to the role of Application Support Team Lead, where she served for 8 months until 2023. During her tenure, she contributed to various support initiatives and enhanced team performance.
Education and Qualifications
Yeva Usatova is pursuing a Bachelor of Science in Computer Science at Western Governors University, expected to complete her studies in 2026. She has also studied Cyber Security through Udemy, completing courses in 2021. Her educational background includes a Bachelor's degree from Hunter College, where she has been enrolled from 2020 to 2024, and an Associate of Science in Computer Engineering from Nassau Community College, completed in 2020.
Technical Skills and Projects
Yeva Usatova actively uses GitHub to showcase her programming projects, demonstrating proficiency in multiple programming languages including C++, Python, Ruby, Java, JavaScript, and React. She is also enhancing her software engineering skills through the Flatiron Bootcamp, which complements her existing knowledge and experience in the field.
Early Career at New York City Department of Transportation
Yeva Usatova began her career in the IT field as a College Aid in IT Security at the New York City Department of Transportation in 2021. This role lasted for 3 months and provided her with foundational experience in IT security within a governmental context.