Joshua Hobbs
About Joshua Hobbs
Joshua Hobbs is an Account Manager at EarnUp, where he has worked since 2020. He has previous experience in account management and customer service roles at TechSoup and Cover, and holds a Bachelor of Applied Science in Occupational Safety and Health Technology from Keene State College.
Work at EarnUp
Joshua Hobbs has been employed at EarnUp as an Account Manager since 2020. In this role, he works cross-functionally with various departments to effectively manage and update client accounts. His responsibilities include ensuring that client needs are met and that accounts are maintained to a high standard.
Previous Experience at TechSoup
Prior to his current position, Joshua Hobbs worked at TechSoup as a Validation Specialist from 2018 to 2019. His tenure lasted for 7 months and took place in San Francisco, California. In this role, he contributed to validating information and supporting the organization's mission.
Experience at Cover
Joshua Hobbs also held the position of Inside Sales Account Manager at Cover for 5 months in 2019. This role was based in San Francisco, California, where he focused on sales and account management, further developing his skills in customer relations.
Education and Expertise
Joshua Hobbs studied at Keene State College, where he earned a Bachelor of Applied Science (B.A.Sc.) in Occupational Safety and Health Technology/Technician. His studies spanned from 2012 to 2016, providing him with a solid foundation in safety and health principles that complement his professional experience.
Customer Satisfaction Skills
In his professional roles, Joshua Hobbs has specialized in deescalating customer issues and complaints. His focus on ensuring high levels of customer satisfaction has been a key aspect of his work, particularly in his current role at EarnUp.