Rafael Lago
About Rafael Lago
Rafael Lago is a Key Account Manager at EBANX in São Paulo, Brazil, where he has worked since 2021. He has a diverse background in business administration, with experience in strategic planning, partnerships, and financial analysis across various notable companies.
Work at EBANX
Rafael Lago has been serving as a Key Account Manager at EBANX since 2021. In this role, he focuses on managing key client relationships and ensuring that their business objectives are met. His work involves understanding client needs and providing effective service and guidance to enhance the overall client experience. EBANX is known for its payment solutions in Latin America, and Lago's contributions are aimed at fostering productive relationships within this dynamic environment.
Education and Expertise
Rafael Lago holds a Bachelor of Business Administration (BBA) from the University of Gothenburg, where he studied Business Administration and Management. His education included a semester abroad focusing on International Business, conducted in English. Additionally, he earned a Bachelor of Business Administration (B.B.A.) from Insper, where he studied from 2011 to 2015. This educational background equips him with a solid foundation in business principles and international market dynamics.
Professional Background
Rafael Lago has a diverse professional background, having worked in various roles across notable companies. He began his career as an intern at HSBC Commercial Banking and later transitioned to FROOTY AÇAÍ as a Strategic Planning Intern. He gained further experience at Cervejaria Ambev as a Financial Planning Analyst and at Stone as an Account Manager for Partnerships. His tenure at Itaú Unibanco included roles in Business Development and as a Product Owner, showcasing his versatility in the financial services sector.
Achievements in Client Management
Throughout his career, Rafael Lago has demonstrated a commitment to enhancing client relationships and experiences. His roles have involved strategic planning and partnership management, where he has focused on understanding business objectives and delivering tailored solutions. His passion for integrating emerging technology with customer experiences has enabled him to create meaningful interactions between companies and clients, contributing to successful outcomes in his various positions.
Experience with Notable Companies
Rafael Lago has engaged professionally with several prominent companies in Brazil, including Itaú Unibanco, Stone, and AmBev. His roles in these organizations have provided him with extensive experience in account management, business development, and financial planning. This exposure to leading firms in the financial and consumer sectors has enriched his understanding of the industry and enhanced his ability to drive client success.