Tiago Moraes
About Tiago Moraes
Tiago Moraes is the Manager of Merchant Centric at EBANX, where he has worked since 2021. He has a background in customer service and engineering, with previous roles at EBANX and WHB Fundição e Usinagem.
Current Role at EBANX
Tiago Moraes currently serves as the Manager of Merchant Centric at EBANX, a position he has held since 2021. His role involves overseeing merchant-related operations and strategies, contributing to the company's growth in the fintech sector. He continues to work in Curitiba, Paraná, Brazil.
Previous Positions at EBANX
Before his current role, Tiago Moraes held several positions at EBANX. He worked as a Customer Service Operation Coordinator from 2019 to 2021, and briefly as a Customer Experience Manager in 2021. Additionally, he served as a Customer Service Analyst from 2015 to 2019. His experience at EBANX spans various aspects of customer service and operational management.
Early Career Experience
Tiago Moraes began his career with internships in engineering and supply chain roles. He worked as an Estagiário de engenharia de processos at WHB Fundição e Usinagem from 2012 to 2013 and as an Estagiário at Battistella Veículos Pesados Ltda in 2010. He later took on a role as an Assistente de Suprimentos at Battistella from 2011 to 2012 and as an Analista de Custos at WHB from 2013 to 2015.
Educational Background
Tiago Moraes studied at FAE Centro Universitário, where he earned a degree in Engenharia de Produção. His studies took place from 2013 to 2016, providing him with a solid foundation in production engineering principles and practices.