Samuel Attia
About Samuel Attia
Samuel Attia is a Customer Service Representative at ECCO Outsourcing, where he has worked since 2012. He holds a Bachelor of Laws from Bani Sweif University and possesses expertise in team motivation, leadership, and customer service within the banking industry.
Work at ECCO Outsourcing
Samuel Attia has been employed at ECCO Outsourcing as a Customer Service Representative since 2012. Over his 12 years in this role, he has developed a strong understanding of customer service dynamics and has honed his skills in addressing customer inquiries and resolving issues. His experience in this position has allowed him to contribute to the overall efficiency and effectiveness of the customer service team.
Education and Expertise
Samuel Attia studied at Bani Sweif University, where he earned a Bachelor of Laws (LLB) from 2003 to 2007. His legal education provides him with a unique perspective on customer service, particularly in understanding regulatory frameworks. He possesses expertise in team motivation and leadership, which enhances team performance and customer satisfaction.
Background in Banking Industry
Samuel Attia has a strong background in the banking industry, which informs his approach to customer service. This experience allows him to provide specialized support in financial contexts, addressing the specific needs of customers within this sector. His knowledge of banking operations contributes to his effectiveness in resolving complex customer issues.
Professional Services Skills
Samuel Attia has developed professional services skills that enable him to effectively address and resolve complex customer issues. His ability to navigate challenging situations and provide solutions is a key aspect of his role as a Customer Service Representative. This skill set is vital for maintaining high levels of customer satisfaction and loyalty.