Lauren Shupp
About Lauren Shupp
Lauren Shupp serves as the Director of UX Design at Eden, a position she has held since 2022. With a strong background in user experience research and design, she has previously worked at notable companies such as Medallia and IBM.
Work at Eden
Lauren Shupp has been serving as the Director of UX Design at Eden since 2022. In this role, she focuses on enhancing user experiences and driving design initiatives that align with the company's goals. Her expertise in user experience research and design allows her to lead creative teams effectively and implement innovative solutions.
Previous Experience in Product Design
Before joining Eden, Lauren held several significant positions in product design. She worked as the Director of Product Design at Medallia for six months in 2022. Prior to that, she was the Lead Product Designer at Medallia from 2018 to 2021, contributing to various design projects in Tysons Corner, Virginia.
Career at IBM
Lauren Shupp has an extensive history with IBM, where she held multiple roles over several years. She served as a Senior UX Product Designer for IBM Cloud Integration Service and IBM Marketplace project, and worked as a WebSphere User Experience engineer for CloudBurst Appliance. Her tenure at IBM spanned from 2000 to 2014, during which she gained valuable experience in user experience design.
Education and Expertise
Lauren holds a Master's degree in Computer Science with a focus on Human Computer Interaction from Virginia Tech, completed between 2004 and 2006. She also earned a Bachelor's degree in Computer Science from North Carolina State University from 2000 to 2004. Her educational background supports her specialization in user experience research and information visualization.
Design Philosophy and Approach
Lauren empowers creative teams by encouraging smart risks and championing innovative ideas. She applies lean UX strategies to balance user research, interaction design, and visual design effectively. Her approach emphasizes solving customer problems through great user experiences, reflecting her commitment to user-centered design.