Matthew Miller
About Matthew Miller
Matthew Miller serves as the Director of Field Engineering at Edge Delta, a position he has held since 2022 in Ann Arbor, Michigan. With a strong background in sales engineering leadership, he has previously worked at Dynatrace and ForeSee in various technical and sales roles.
Work at Edge Delta
Matthew Miller has served as the Director of Field Engineering at Edge Delta since 2022. In this role, he is responsible for overseeing engineering operations and ensuring the successful implementation of solutions for clients. Prior to this position, he worked as a Principal Solutions Architect at Edge Delta from 2021 to 2022, where he focused on designing and implementing technical solutions tailored to customer needs. His experience at Edge Delta reflects his commitment to enhancing customer engagement through effective engineering leadership.
Previous Experience at Dynatrace
Matthew Miller has extensive experience at Dynatrace, where he held several positions. He worked as a Sales Engineer from 2016 to 2020, contributing to sales initiatives and providing technical support to clients. He transitioned to the role of Principal Sales Engineer in 2020, serving until 2021. Additionally, he participated in the Professional Development Program (PDP) in 2014 for four months and worked as a Delivery Consultant from 2014 to 2016. His diverse roles at Dynatrace highlight his expertise in sales engineering and customer relations.
Background in Technical Support
Matthew Miller began his career in technical support at ForeSee, where he worked as a Technical Support Specialist from 2011 to 2014. His role involved assisting clients with technical issues and ensuring customer satisfaction. He also gained experience as an IT Intern at ForeSee in 2011. This background in technical support complements his sales engineering roles, showcasing his ability to bridge technical knowledge with customer service.
Education and Expertise
Matthew Miller studied at Central Michigan University, focusing on Athletic Training and Broadcasting from 2008 to 2010. He later attended Eastern Michigan University, where he earned a Bachelor of Business Administration (BBA) in Computer Information Systems from 2011 to 2013. His educational background, combined with his professional experience, provides him with a solid foundation in both technical and business aspects of the enterprise software industry.
Sales Experience at Best Buy
Before his extensive career in engineering and technical support, Matthew Miller worked as a Wireless Sales Consultant at Best Buy from 2010 to 2012. In this role, he engaged with customers to provide product information and support sales efforts. This early experience in sales contributed to his skills in customer interaction and sales strategies, which he later applied in his engineering roles.