Aaron Franz
About Aaron Franz
Aaron Franz serves as the Sr. Customer Success Manager at EDITED, where he has worked since 2021. He has over 10 years of experience in the retail industry, with a strong focus on client satisfaction and strategic solutions.
Work at EDITED
Aaron Franz has been serving as the Sr. Customer Success Manager at EDITED since 2021. In this role, he focuses on enhancing client satisfaction and helping clients achieve their goals through tailored strategies. His experience in customer success allows him to leverage his skills to improve client interactions and drive success for the company.
Previous Experience in Customer Success
Prior to his current position, Aaron worked at DynamicAction as a Senior Customer Success Manager from 2018 to 2021. He initially joined DynamicAction as a Customer Success Manager in 2017, where he contributed to client relationship management for nine months. His earlier role at Golfsmith International as Senior Manager of CRM & Loyalty from 2015 to 2016 further solidified his expertise in customer relationship management.
Education and Expertise
Aaron Franz studied at The University of Kansas, where he earned a Bachelor of Science in Business Administration from 1993 to 1996. His educational background in marketing and business administration supports his extensive experience in the retail industry, which spans over 10 years. His knowledge encompasses sales, operations management, POS system administration, and CRM management.
Career Background
Aaron's career includes diverse roles that have contributed to his professional development. He worked at iFLY Indoor Skydiving as a CRM Manager for seven months in 2016. Additionally, he held a position as a Content Analyst at Bazaarvoice for six months in 2012. His early career includes four years as an Assistant Manager at South Congress Cafe from 2004 to 2008.
Client Focus and Strategy
Aaron Franz is dedicated to delighting clients and helping them achieve their goals through creative professional strategies. His comprehensive omni-channel understanding enhances client interactions, ensuring that he effectively addresses their needs and contributes to their success.