Andrew Fei
About Andrew Fei
Andrew Fei is a Customer Success Account Manager at EDITED, where he has worked since 2020. He previously held various buying roles at John Lewis & Partners from 2014 to 2020 and studied at UCL, earning a degree in Human Sciences.
Current Role at EDITED
Andrew Fei serves as a Customer Success Account Manager at EDITED, a position he has held since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring that clients effectively utilize the company's services. His experience in customer success is supported by his background in retail and buying, which allows him to understand client needs and deliver tailored solutions.
Previous Experience at John Lewis & Partners
Andrew Fei has extensive experience at John Lewis & Partners, where he held several positions from 2014 to 2020. He began as a Buying Assistant for Small Electricals, then progressed to roles such as Assistant Buyer for Men's Accessories and Men's Branded Casualwear. His tenure included a variety of responsibilities that contributed to his expertise in buying and merchandising within the retail sector.
Education and Academic Background
Andrew Fei completed his A-levels at Hampton Boys School from 2006 to 2011, achieving A*, A*, A, A. He then attended University College London (UCL) from 2011 to 2014, where he earned a Bachelor of Science with Honours in Human Sciences. His academic background in biological sciences provides a strong foundation for analytical thinking and problem-solving in his professional roles.