Kristina Mills Barrett
About Kristina Mills Barrett
Kristina Mills Barrett serves as the Global Vice President of Customer Success at EDITED, where she has worked since 2015. She holds a degree in Law from Newcastle University and has previous experience in merchandising at Miss Selfridge and Debenhams.
Work at EDITED
Kristina Mills Barrett has been employed at EDITED since 2015, where she holds the position of Global Vice President of Customer Success. In this role, she is responsible for overseeing customer success strategies and ensuring client satisfaction. Her tenure at EDITED spans nine years, during which she has contributed to the company's growth and development in the apparel and fashion industry.
Education and Expertise
Kristina studied at Newcastle University from 2007 to 2010, where she focused on Law, Politics, and Business, achieving a degree in Law. Her educational background provides a foundation for her expertise in customer success and strategic management. She possesses strong skills in trend analysis and customer service management, which are essential in her current role.
Background in Retail and Merchandising
Before joining EDITED, Kristina gained valuable experience in the retail sector. She worked as an Assistant Merchandiser at Debenhams from 2011 to 2013 and at Miss Selfridge from 2013 to 2015. These roles allowed her to develop a solid understanding of merchandising and customer needs, which informs her approach to customer success.
Expertise in SaaS and Customer Success
Kristina has extensive expertise in Software as a Service (SaaS) within the apparel and fashion industry. Her background in sales and retail enhances her strategic approach to customer success, enabling her to effectively address client needs and drive satisfaction. This expertise is critical in her role at EDITED, where she focuses on delivering value to customers.