Janith De Silva
About Janith De Silva
Janith De Silva is a Customer Success and Project Manager at Egress Software Technologies in London, where he has worked since 2019. He has a background in project management and technical support, with previous roles at OmniLedger Ltd. and Tesco PLC, and holds an MBA in Business Administration.
Work at Egress
Janith De Silva has been serving as a Customer Success and Project Manager at Egress Software Technologies since 2019. In this role, he focuses on coaching and developing associates to enhance customer success services. He collaborates with the sales team to assist with proposals, tender responses, and pre-sales meetings, providing insights into Egress' project management approach. Janith is responsible for leading project delivery, ensuring outcomes are met within the established time, quality, and budget constraints. He also conducts end-of-project reviews to confirm that all agreed outcomes have been achieved.
Previous Experience at OmniLedger Ltd.
Prior to his current role, Janith De Silva worked at OmniLedger Ltd. for two years, from 2017 to 2019, as a Technical Project Leader. His responsibilities included overseeing technical projects and ensuring successful project execution. Before this position, he served as a Technical Support Engineer at the same company for nine months, where he provided technical assistance and support. This experience contributed to his expertise in project management and customer success.
Education and Expertise
Janith De Silva holds a Master of Business Administration (M.B.A.) in Business Administration and Management, which he obtained from Awards for Training and Higher Education (ATHE) between 2015 and 2016. He also earned a Bachelor's Degree in Computing and Information Systems from the University of Portsmouth in 2010. Additionally, he completed a Higher National Diploma in Computer Software Engineering at Edexcel from 2007 to 2009. His educational background equips him with a solid foundation in both business management and technical skills.
Early Career at Tesco PLC
Janith began his career at Tesco PLC, where he worked as a Deputy Manager for one year from 2011 to 2012. In this role, he gained valuable experience in management and customer service, which has informed his subsequent positions in project management and customer success. His early career experiences have contributed to his ability to lead teams and manage projects effectively.