Shaun P.
About Shaun P.
Shaun P. is a Professional Services Engineer at Egress Software Technologies in London, England, where he has worked since 2021. He specializes in customer engagement and product implementation, leveraging his educational background in Cyber Security and Computer Forensics.
Work at Egress
Shaun P. has been employed at Egress Software Technologies since 2020. He currently holds two positions: Professional Services Engineer and Technical Services Post-Sales Engineer. In these roles, he acts as a liaison between customers and internal technical teams, ensuring that customer feedback is integrated into the product roadmap. His focus is on helping customers effectively deploy and maximize the value of Egress Software Technologies' solutions.
Education and Expertise
Shaun P. completed his education at multiple institutions. He studied at Nicholas Breakspear Catholic School, where he achieved GCSEs from 2010 to 2015. He then attended Hertswood Academy, earning A Levels from 2015 to 2017. Following this, he pursued a BSc in Cyber Security & Computer Forensics with Business at Kingston University from 2017 to 2020. His educational background supports his expertise in cybersecurity and technical services.
Background
Shaun P. has a diverse educational background, beginning with his GCSEs at Nicholas Breakspear Catholic School. He then advanced to Hertswood Academy for A Levels, followed by a degree in Cyber Security & Computer Forensics with Business at Kingston University. His career in technical services began in 2020, leading to his current roles at Egress Software Technologies, where he has been instrumental in customer engagement and product development.
Professional Experience
Shaun P. has accumulated significant professional experience since joining Egress Software Technologies in 2020. He has worked in both post-sales and professional services roles, focusing on customer satisfaction and product enhancement. His responsibilities include facilitating communication between customers and technical teams, which aids in refining the company's product offerings based on user feedback.