Ryan Gross
About Ryan Gross
Ryan Gross is a Deployment Specialist with extensive experience in the hospitality industry, having held various managerial roles at notable establishments such as Universal Studios Hollywood and Caesars Entertainment Corporation. He currently works at Eigen Technologies, where he focuses on deploying technology solutions for clients in the hospitality sector.
Work at Eigen Technologies
Ryan Gross has been employed at Eigen Technologies as a Deployment Specialist since 2021. In this role, he focuses on deploying technology solutions for clients in the hospitality industry. His responsibilities include providing on-site support for hardware installation and conducting solution training to facilitate successful client onboarding. He collaborates closely with internal departments to ensure the timely and effective deployment of solutions.
Previous Experience in Hospitality Management
Ryan Gross has a substantial background in hospitality management, having held various positions across multiple renowned establishments. He served as Hotel Manager at Treasure Island Hotel & Casino from 2003 to 2010, and later at Palms Casino Resort in 2019. Additionally, he worked as Assistant Hotel Manager at Red Rock Casino Resort & Spa for three months in 2019. His experience also includes roles at Universal Studios Hollywood, where he was Guest Relations Manager and X1 Park Operations Manager from 2014 to 2019.
Education and Expertise
Ryan Gross earned a Bachelor's degree in Hotel Administration from the University of Nevada, Las Vegas (UNLV), completing his studies from 2003 to 2008. His educational background complements his extensive experience in the hospitality industry, particularly in deploying technology solutions. He possesses skills in managing pre-opening operations and culinary expertise, which are essential in hospitality roles.
Experience with Caesars Entertainment
Ryan Gross worked at Caesars Entertainment Corporation in various capacities from 2010 to 2014. His roles included Department Manager of Guest Services, In-Room Dining Manager, and Manager of Bacchanal Buffet. This experience provided him with a comprehensive understanding of guest services and operational management within a large hospitality organization.
Skills in Technology Deployment
Ryan Gross has developed extensive skills in deploying technology solutions for major corporations in the hospitality sector across Canada and the United States. His expertise includes managing pre-opening operations and providing training to ensure successful implementation of technology solutions. He is responsible for ensuring that clients receive the necessary support during the onboarding process.