Elke Reimer
About Elke Reimer
Elke Reimer is a Customer Success Manager at Elation Health, where she has worked since 2022. She previously held the position of Sr. Onboarding Manager at Riskalyze from 2017 to 2022.
Work at Elation Health
Elke Reimer has been serving as a Customer Success Manager at Elation Health since 2022. In this role, she focuses on ensuring customer satisfaction and success with the company's healthcare solutions. Her responsibilities include onboarding new clients, providing ongoing support, and fostering strong relationships with users to enhance their experience with Elation Health's products.
Previous Experience at Riskalyze
Before joining Elation Health, Elke Reimer worked at Riskalyze as a Senior Onboarding Manager from 2017 to 2022. During her five years at Riskalyze, she was responsible for guiding clients through the onboarding process and ensuring they effectively utilized the company's risk assessment tools. Her role involved training clients and providing support to enhance their understanding of the platform.
Educational Background
Elke Reimer studied at UC Davis Extension, where she completed the Paralegal Certification Program in 2008. This program lasted for 11 months and equipped her with essential skills in legal research and documentation. Additionally, she attended Sierra College from 1990 to 1992, where she focused on Health Sciences, gaining foundational knowledge relevant to her career in customer success within the healthcare sector.
Experience at Fleet Feet Sports
Elke Reimer worked at Fleet Feet Sports in Roseville, CA, from 2012 to 2015 as a Sales Associate. In this role, she engaged with customers, provided product recommendations, and contributed to sales efforts. Her experience in retail enhanced her customer service skills, which she later applied in her roles in customer success management.