Karin Feng
About Karin Feng
Karin Feng is the Customer Education Team Manager at Elation Health, where she has worked since 2021. She has held various positions within the company and has a background in psychology from Stony Brook University.
Current Role at Elation Health
Karin Feng serves as the Customer Education Team Manager at Elation Health. She has held this position since 2021, contributing to the development and implementation of educational programs for customers. Her role focuses on enhancing customer understanding of Elation Health's products and services, ensuring that users can effectively utilize the tools provided.
Previous Experience at Elation Health
Karin Feng has extensive experience at Elation Health, having worked in various roles since 2012. She started as a Software Implementation Specialist, followed by positions as Accounts Receivable Consultant, Support Tier 1 Team Leader, and Support Team Manager. Her tenure at Elation Health spans nearly a decade, showcasing her growth within the organization and her expertise in customer support and software implementation.
Education and Academic Background
Karin Feng earned her Bachelor's degree in Psychology from Stony Brook University, where she studied from 2006 to 2010. This educational background provides her with insights into human behavior, which can be beneficial in her roles that involve customer interaction and education.
Previous Employment at UPS
Before her extensive career at Elation Health, Karin Feng worked at UPS as an Office Management Supervisor. She held this position for nine months in 2016 and 2017 in Brooklyn, NY. This role likely contributed to her management skills and operational knowledge, which she later applied in her positions at Elation Health.