Amy Leung
About Amy Leung
Amy Leung is a Customer Care Navigator at EmblemHealth in New York, NY, where she has worked since 2013. She focuses on improving efficiency in handling administrative health coverage issues and provides technical support to enhance operational processes.
Work at EmblemHealth
Amy Leung has been employed at EmblemHealth since 2013, serving as a Customer Care Navigator. In this role, she focuses on improving efficiency in handling administrative health coverage issues. She provides technical support within her department, contributing to enhanced operational efficiency. Additionally, she has developed informational presentations aimed at community engagement, showcasing her commitment to effective communication and support for clients.
Education and Expertise
Amy Leung earned her Bachelor of Science (B.S.) degree in Health Science with a focus on Environmental Health from the State University of New York at Stony Brook. Her studies spanned from 2009 to 2013, equipping her with foundational knowledge in health science and environmental health. This educational background supports her current role in navigating customer care within the healthcare sector.
Background
Before joining EmblemHealth, Amy Leung interned at Stony Brook University in 2013. During her four-month internship, she worked with the Environmental Health and Safety Specialist, gaining practical experience in health and safety protocols. This early exposure to the field contributed to her understanding of health-related issues and administrative processes.
Achievements
Throughout her tenure at EmblemHealth, Amy Leung has explored various methods to improve the efficiency of administrative processes related to health coverage. Her efforts in providing technical support and developing community engagement presentations reflect her proactive approach to enhancing customer care services.