Adele Payne
About Adele Payne
Adele Payne serves as a Tier 2 Customer Support Specialist at Emburse Cards, where she has worked since 2019. Previously, she held a similar role at Certify for two years.
Work at Emburse
Adele Payne has been employed at Emburse since 2019, serving as a Tier 2 Customer Support Specialist for Emburse Cards. In this role, she is responsible for addressing customer inquiries and providing support related to the company's card services. Her position involves troubleshooting issues, guiding users through processes, and ensuring customer satisfaction. Adele's tenure at Emburse spans five years, during which she has developed expertise in customer service within the financial technology sector.
Previous Experience at Certify
Prior to her role at Emburse, Adele Payne worked at Certify as a Customer Support Specialist from 2019 to 2021. During her two years at Certify, she focused on assisting customers with their inquiries and resolving issues related to the company's services. This experience contributed to her skill set in customer support and prepared her for her current position at Emburse.
Customer Support Expertise
Adele Payne possesses significant expertise in customer support, honed through her roles at both Emburse and Certify. Her experience includes handling customer inquiries, troubleshooting technical issues, and providing guidance on service usage. This background has equipped her with the necessary skills to effectively manage customer relationships and enhance user experience in the financial technology industry.