Stephanie Yang
About Stephanie Yang
Stephanie Yang is a Customer Success Manager II specializing in Enterprise and Mid-Market at Emburse, where she has worked since 2022. She has a background in customer success and client advisory roles, with previous experience at RBC, Phreesia, and La Senza.
Current Role at Emburse
Stephanie Yang serves as a Customer Success Manager II for Enterprise & Mid-Market at Emburse. She has held this position since 2022 and continues to work in Toronto, Ontario, Canada. In her role, she focuses on enhancing customer satisfaction and ensuring successful implementation of Emburse's solutions for enterprise and mid-market clients.
Previous Experience at Emburse
Prior to her current role, Stephanie worked at Emburse as a Customer Success Manager II for SMB for six months in 2022. In this capacity, she was responsible for managing customer relationships and driving product adoption among small and medium-sized businesses.
Experience at RBC
Stephanie Yang has experience working at RBC, where she held two positions. She served as a Client Advisor for four months in 2019 and participated in the RBC Career Launch Program as an Associate from 2020 to 2021 for one year. Both roles were based in Toronto, Ontario, Canada.
Education and Academic Background
Stephanie completed her high school education at North Toronto Collegiate Institute, earning a High School Diploma from 2009 to 2013. She then attended the University of Waterloo, where she studied Honours Speech Communication and Honours Arts and Business, achieving a Bachelor of Arts (BA) from 2013 to 2018.
Early Career Experience
In addition to her roles at RBC and Emburse, Stephanie worked at Phreesia as a Customer Success Associate for six months in 2021. She also gained retail experience as a Commission Sales Associate at La Senza from 2019 to 2020 for four months, both positions contributing to her customer service skills.