Samantha Lo Monaco
About Samantha Lo Monaco
Samantha Lo Monaco is a Research Analyst at Emplifi in Montreal, Quebec, Canada, with a strong background in psychology and behavioral science. She has held various research positions in Australia and has expertise in voice of customer research, survey design, and data analysis.
Work at Emplifi
Samantha Lo Monaco has been employed as a Research Analyst at Emplifi since 2021. Her role involves conducting voice of customer research, which includes survey design, data analysis, and reporting. Based in Montreal, Quebec, Canada, she has contributed to the company's understanding of customer insights and stakeholder engagement for three years.
Education and Expertise
Samantha holds a Bachelor of Psychological Science (Honours) from The University of Queensland, where she studied from 2014 to 2018. She also completed a Bachelor of Arts with a major in Japanese Language and English Literature at the same university from 2010 to 2013. Additionally, she participated in exchange studies at Komazawa University, focusing on Sociology and Global Media Studies from 2012 to 2013. Her educational background supports her expertise in clinical and social psychology, as well as behavioral science.
Background
Samantha has a diverse professional background, having worked in various research assistant roles at institutions such as UQ - School of Psychology, Deakin University, and the University of Melbourne. Her experience spans from 2012 to 2021, during which she engaged with different stakeholders and audiences. She also worked as a Behavior Therapist at Autism Partnership Australia in 2017.
Achievements
Throughout her career, Samantha has developed strong skills in communication, both written and oral. She enjoys public speaking and excels in client-facing roles. Her ability to work effectively in teams and lead projects is complemented by her enthusiasm for learning new skills, including coding languages and methodologies.