Tanimul Chowdhury
About Tanimul Chowdhury
Tanimul Chowdhury is a Project Manager with expertise in scriptwriting and economic policy, currently working at Emplifi in Montreal, Quebec. He has a background in training and client engagement, having previously held various roles at Green Light Contact Solutions.
Work at Emplifi
Tanimul Chowdhury has been employed at Emplifi as a Project Manager since 2020. In this role, he focuses on enhancing SaaS product offerings by actively collaborating with internal teams. He utilizes client feedback and performance metrics to inform product development and improvements. His responsibilities also include monitoring solution performance and making recommendations to enhance client satisfaction.
Previous Experience at Green Light Contact Solutions
Before joining Emplifi, Tanimul Chowdhury worked at Green Light Contact Solutions in various roles. He served as a Lead from 2016 to 2019, followed by a position as Contact Center Trainer Supervisor from 2019 to 2020. His tenure at the company began as a Sales Agent from 2013 to 2016. In these roles, he contributed to client engagement and training, ensuring clients effectively utilized software solutions.
Education and Expertise
Tanimul Chowdhury holds a Bachelor of Arts (B.A.) in Economics from Concordia University. His educational background supports his expertise in economic policy, which he applies to strategic decision-making in project management. Additionally, he possesses skills in scriptwriting, which he leverages to develop effective communication strategies for client engagement.
Skills and Responsibilities
Tanimul Chowdhury is skilled in economic policy and scriptwriting, which enhance his capabilities in project management. He is responsible for educating and training clients on software solutions, ensuring they maximize the benefits of the platform. His role also involves monitoring solution performance and providing recommendations for improvements to enhance client satisfaction.