Timeri Morin
About Timeri Morin
Timeri Morin serves as the Director of Customer Success at Emplifi, where he has worked since 2022. With a background in customer success and various roles in the technology and banking sectors, he focuses on strategic relationship management to reduce customer churn.
Work at Emplifi
Timeri Morin has been serving as the Director of Customer Success at Emplifi since 2022. In this role, he oversees a team responsible for managing a collective business value of 10 million dollars. His responsibilities include conducting regular executive business reviews with global enterprise clients and focusing on mitigating customer churn through strategic relationship management. Prior to this position, he worked as a Customer Success Manager at Emplifi from 2019 to 2022, where he developed skills in customer engagement and support.
Previous Employment History
Before joining Emplifi, Timeri Morin held various positions in different organizations. He worked at Boeing as a Programmer Analyst for the CH-47 TSD Computer Resources from 2001 to 2002, and as an Electronic Publication Development Specialist C from 2000 to 2001. Additionally, he served as an Office Administrator B for the UK Integrated Logistics Support from 1997 to 2000. Timeri also has experience at Bank of America, where he worked as a Senior Clerical Specialist and Senior Operations Processor from 1992 to 1996. His tenure at Bimbo Bakeries USA included roles as Consumer Relations Representative, Supervisor, and Coordinator from 2008 to 2019.
Education and Expertise
Timeri Morin has pursued education in General Studies at multiple institutions, including the University of Phoenix and Chandler/Gilbert Community College. He also obtained a certificate in Microsoft Access from the Aviation & Electronic Schools of America. His educational background supports his expertise in customer success and relationship management, which he applies in his current role at Emplifi.
Leadership and Team Development
In his current position, Timeri Morin emphasizes team development and growth. He enjoys leading projects and mentoring teammates, which contributes to a collaborative work environment. His leadership style focuses on fostering strong relationships within his team and ensuring that they are equipped to meet business objectives effectively.