Ricky Koester
About Ricky Koester
Ricky Koester serves as the Head of IT Infrastructure and IT Operations at Employer Direct Healthcare, a position he has held since 2021. He has extensive experience in IT management, having previously worked at Boeing, Southwest Airlines, CROSSMARK, Vertex Business Services, and Aligned.
Current Role at Employer Direct Healthcare
Ricky Koester serves as the Head of IT Infrastructure and IT Operations at Employer Direct Healthcare. He has held this position since 2021. In this role, he oversees the IT infrastructure and operational strategies, ensuring that the organization's technology systems are efficient and effective in supporting healthcare services.
Previous Experience at Boeing
Ricky Koester worked at Boeing from 1997 to 2011 as an IT Release and Configuration Manager. During his 14 years at Boeing, he was responsible for managing IT release processes and configuration management, contributing to the company's technology operations.
Experience at Southwest Airlines
Ricky Koester was employed at Southwest Airlines as a Program Release Manager for four months in 2016. His role was based in Plano, Texas, where he focused on managing program releases within the airline's IT department.
Role at CROSSMARK
At CROSSMARK, Ricky Koester held the position of Sr. Manager IT Operations & DevOps from 2015 to 2016. His responsibilities included overseeing IT operations and implementing DevOps practices to enhance operational efficiency.
Career at Vertex Business Services
Ricky Koester served as the IT Operations Manager at Vertex Business Services from 2011 to 2012. In this role, he managed IT operations, ensuring the smooth functioning of technology services within the organization.
Leadership at Aligned
Ricky Koester worked as the Director of IT Architecture, Infrastructure, Operations, and Information Security at Aligned from 2020 to 2021. His leadership involved overseeing various aspects of IT architecture and ensuring the security of information systems.