Thomas Ghetubah
About Thomas Ghetubah
Thomas Ghetubah is a Provider Experience Consultant (Regional Account Manager) at Employer Direct Healthcare, where he has worked since 2021. He has extensive experience in claims processing and customer service, having held various roles in the healthcare and insurance industries over the past several years.
Work at Employer Direct Healthcare
Thomas Ghetubah has been serving as a Provider Experience Consultant (Regional Account Manager) at Employer Direct Healthcare since 2021. In this role, he focuses on enhancing provider experiences and managing regional accounts. Prior to this position, he worked as a Claims Support Analyst at the same organization for five months in 2020, where he contributed to claims processing and support.
Previous Employment History
Before joining Employer Direct Healthcare, Thomas Ghetubah held various positions in the healthcare and customer service sectors. He worked at UnitedHealth Group as a Claims Reprocessor for ten months in 2020 and as a Claims Examiner from 2018 to 2020. His earlier roles include working as a Claims Representative at Sedgwick and a Customer Interaction Review Specialist at State Farm. He also has experience in dispatching and team leadership from his time at Dallas Market Center and NOVO 1.
Education and Expertise
Thomas Ghetubah studied at The University of Texas at Dallas, where he earned a Bachelor of Arts in Criminology from 2010 to 2013. He also attended Dallas County Community College, obtaining an Associate of Science degree from 2007 to 2009. Additionally, he completed a certificate program in Medical Assisting, EKG, and Phlebotomy at Sanford Brown Institute in 2006.
Professional Skills
Thomas Ghetubah possesses a diverse skill set developed through his extensive experience in claims processing and customer service. His roles have equipped him with expertise in claims analysis, provider relations, and customer interaction. His background in medical assisting further enhances his understanding of healthcare operations and provider needs.