Cindy Raley
About Cindy Raley
Cindy Raley is a Developer and Business Analyst with extensive experience in requirements gathering and client needs assessment. She has worked at various companies, including Mitel, Nortel Networks, CBC, and BlackBerry, and currently serves at Emtec Inc. in the Ottawa area.
Work at Emtec
Cindy Raley has been employed at Emtec Inc. as a Developer/Business Analyst since 2015. In this role, she combines her technical development skills with business insights to address both technical and business needs. Raley's responsibilities include requirements gathering and definition, ensuring a clear understanding of client needs prior to implementation. Her work contributes to enhancing system integration and efficiency within the organization.
Previous Experience at Mitel
Cindy Raley worked at Mitel from 1998 to 2008, serving as a Systems Analyst/Change Manager in the Operations Centre within IT Services. During her ten years at Mitel, she developed expertise in managing change processes and systems analysis. Additionally, she held the position of Support Technician in Desktop Support for one year, where she provided technical support and solutions to users.
Career at Nortel Networks
Raley was employed at Nortel Networks as a Computer Systems Administrator from 1997 to 1998. Her role involved overseeing computer systems and ensuring their optimal performance. This position contributed to her foundational knowledge in system administration and technical support.
Experience at CBC
Cindy Raley spent a significant portion of her career at CBC, where she worked from 1984 to 1996 in various roles, including Programmer/Analyst in Management Information Systems (MIS). Over the course of twelve years, she gained valuable experience in programming and analysis, which helped shape her technical skills and understanding of business operations.
Education and Expertise
Cindy Raley studied at Algonquin College, where she pursued Computer Programming and earned a Computer Information Systems Certificate from 1992 to 1998. Additionally, she attended Cairine Wilson Secondary School, achieving a high school diploma. Raley also studied at Willis Business College, focusing on General Office Occupations and Clerical Services. Her educational background supports her extensive experience in both technical and business domains.