Adnana Moldovan
About Adnana Moldovan
Adnana Moldovan is a Service Desk Analyst at Endava in Cluj County, Romania, with over 8 years of experience in the IT industry.
Current Position at Endava
Adnana Moldovan is currently employed as a Service Desk Analyst at Endava, located in Cluj County, Romania. She has been serving in this role since April 2015. Her current responsibilities include managing and resolving service desk inquiries, providing technical support, and ensuring efficient service delivery within the IT infrastructure of the organization.
Educational Background
Adnana Moldovan studied at Babeș-Bolyai University from 2012 to 2015, where she achieved a degree in Applied Modern Languages. This academic background has significantly enhanced her communication skills, which are particularly beneficial in her current IT role. Additionally, she completed further specialized training in software testing at The Informal School of IT, equipping her with an in-depth understanding of software quality assurance.
Experience in the IT Industry
With over 8 years of experience in the IT industry, Adnana Moldovan has developed specialized expertise in both software testing and service desk analysis. Starting her career at Endava in April 2015, she has continually honed her skills in various IT service functions, focusing on problem-solving and efficient service management. Her extensive experience has made her an essential asset in her current role.
Specializations and Skills
Adnana Moldovan specializes in software testing and service desk analysis. Her proficiency in software testing was further bolstered by completing a course at The Informal School of IT. These specializations enable her to effectively manage service operations and ensure the reliability and performance of software applications within the organization. Moreover, her background in Applied Modern Languages aids in clear and effective communication in IT projects, enhancing overall project outcomes.