Ricky Dumont
About Ricky Dumont
Ricky Dumont is a Senior Technical Support Specialist currently employed at enosix and has a background in project management and IT engineering. He has held various technical roles in companies such as Robert Half, Tata Consultancy Services, and AAA Club Alliance, primarily in Cincinnati, Ohio.
Work at enosix
Ricky Dumont has been employed at enosix as a Senior Technical Support Specialist since 2020. In this role, he provides technical support and solutions to clients, ensuring the effective use of enosix products. His experience in technical support contributes to the overall customer satisfaction and operational efficiency of the company.
Current Role at Robert Half
Since 2021, Ricky Dumont has worked at Robert Half as a Project Manager and IT Engineer. In this position, he manages various IT projects, overseeing their execution and ensuring they meet organizational objectives. His role involves coordinating with different teams and stakeholders to deliver successful project outcomes.
Previous Experience at Tata Consultancy Services
Ricky Dumont worked at Tata Consultancy Services as a Senior Technical Analyst from 2014 to 2015. During his tenure, he was responsible for analyzing technical issues and providing solutions to enhance client operations. This role helped him develop strong analytical and problem-solving skills.
Background in Client Support at AAA Club Alliance
In 2020, Ricky Dumont served as a Client Support Specialist at AAA Club Alliance for six months. His responsibilities included assisting clients with inquiries and resolving issues related to services offered by the organization. This experience further developed his customer service skills.
Education and Expertise
Ricky Dumont studied at Cincinnati State Technical and Community College, where he earned an Associate Degree in Project Management. He completed his studies from 2013 to 2014, focusing on the principles of project management, which laid the foundation for his career in IT and project management roles.