Alexandra Zawada
About Alexandra Zawada
Alexandra Zawada is a Senior Manager of Customer Support at Enova International, where she has worked since 2019. She has previous experience in customer care management at VelocityEHS and Vivid Seats LLC, and holds a Bachelor's degree in Business Administration from Columbia College Chicago.
Work at Enova International
Alexandra Zawada has been employed at Enova International as a Senior Manager in Customer Support since 2019. In this role, she has implemented technology solutions aimed at enhancing operational efficiency and improving customer satisfaction. Zawada has focused on cultivating customer loyalty through strategic partnerships and development initiatives. Her leadership has contributed to the overall performance of the customer support team.
Previous Experience at VelocityEHS and MSDSonline
Before joining Enova International, Alexandra Zawada worked at VelocityEHS | MSDSonline as the Manager of Customer Care. Her tenure lasted for four months in 2018. In this position, she was responsible for overseeing customer care operations and ensuring that client needs were met effectively.
Experience at Vivid Seats LLC
Alexandra Zawada served as the Manager of Support at Vivid Seats LLC from 2014 to 2018, totaling four years in the Greater Chicago Area. In this role, she managed support operations and contributed to enhancing customer service processes within the organization.
Education and Expertise
Alexandra Zawada earned her Bachelor's degree in Business Administration, Management, and Operations from Columbia College Chicago. Her studies spanned from 2010 to 2015, equipping her with foundational knowledge and skills relevant to her career in customer support and management.
Leadership and Development Initiatives
In her current role at Enova International, Alexandra Zawada has played a key role in developing people managers. She has fostered a culture of performance and process improvement, focusing on enhancing the capabilities of her team to better serve customers and drive organizational success.