Andrea Cunningham
About Andrea Cunningham
Andrea Cunningham serves as an SMC Manager at Entain, where she has worked since 2020. With a background in team management and decision-making, she has extensive experience in the gambling industry, including previous roles at Ladbrokes Coral Group and GVC Group.
Work at Entain
Andrea Cunningham has been serving as the SMC Manager at Entain since 2020. In this role, she is responsible for overseeing the Service Management Center operations. Her tenure at Entain has lasted for four years, during which she has applied her expertise in decision-making and team management to enhance operational efficiency.
Previous Experience at Ladbrokes Coral Group
Before joining Entain, Andrea Cunningham worked at Ladbrokes Coral Group from 2014 to 2020. She held multiple positions, including Risk & Audit Assistant, SMC Team Lead, and SMC Core Support. Her experience at Ladbrokes Coral Group spanned six years, during which she developed skills in team leadership and performance management.
Experience at GVC Group
Andrea Cunningham also worked at GVC Group, where she held the position of Incident Management Team Lead from 2018 to 2020. Following this role, she transitioned to SMC Manager at GVC Group in 2020, where she has continued to work for four years. Her experience at GVC Group contributed to her expertise in managing service operations.
Education and Expertise
Andrea Cunningham studied at St. Olivers CC. She possesses strong skills in SQL and Microsoft Excel, which support her expertise in fraud investigations within the gambling and casinos industry. Her educational background and technical skills complement her professional experience in decision-making and team management.
Skills and Competencies
Andrea Cunningham has developed a range of skills throughout her career. She is experienced in training and performance management, with strong communications and interpersonal skills. These competencies have been instrumental in her roles within the gambling industry, particularly in managing teams and enhancing operational processes.