Tomasz Olszewski
About Tomasz Olszewski
Tomasz Olszewski is a Chatbot Team Leader at Entain, where he has worked since 2021. He has extensive experience in customer service and technical roles across various companies in the gaming industry.
Work at Entain
Tomasz Olszewski has been serving as the Chatbot Team Leader at Entain since 2021. In this role, he oversees the development and implementation of chatbot technologies, enhancing customer interaction and support. His tenure at Entain has allowed him to leverage his previous experience in chatbot technology, contributing to the company's innovative approach in the gaming and betting industry.
Previous Experience in the Gaming Industry
Before his current position, Tomasz Olszewski worked at Entain as a Senior Chatbot Technician from 2020 to 2021. His career in the gaming sector includes roles at Stan James as a Trading Assistant and at GVC Group as a CS Database Content Technician. He also held positions at Betfred and Ladbrokes Coral Group, where he focused on customer service and content management.
Career Progression
Tomasz Olszewski's career began at bet365 as a Customer Account Advisor - Gaming from 2009 to 2012. He later transitioned to Betfred, where he worked as a Customer Services Agent and Internet Content Editor. His diverse roles have provided him with a comprehensive understanding of customer service, content management, and trading operations within the gaming industry.
Technical Support Background
Tomasz Olszewski's professional journey includes a foundational role as a Technical Support Agent at Hewlett-Packard from 2008 to 2009. This experience equipped him with essential technical skills and customer service expertise, which he has applied throughout his career in the gaming and betting sectors.
Education and Expertise
The specific educational background of Tomasz Olszewski is not detailed in the provided information. However, his extensive experience in customer service, technical support, and chatbot technology indicates a strong foundation in both technical and operational aspects of the gaming industry.