Vicky O.
About Vicky O.
Vicky O. is a Marketplace Manager at Entain, where she has worked since 2020 after holding various roles within the company. She has a background in customer service and a degree in Forensic Science and Internet Technology from Anglia Ruskin University.
Work at Entain
Vicky O. has been with Entain since 2012, initially serving as a Customer Service Manager until 2019. During this time, she developed a strong foundation in customer relations and complaint resolution. In 2019, she transitioned to the role of Shop Manager, where she worked for seven months before becoming the Marketplace Manager in 2020. In her current position, she continues to contribute to the company's success in Wolverhampton, England. Her experience at Entain spans over a decade, showcasing her commitment to the organization.
Education and Expertise
Vicky O. studied at Anglia Ruskin University from 1999 to 2002, where she earned a Bachelor of Science degree in Forensic Science and Internet Technology. This educational background provides her with a unique perspective in her professional roles. Additionally, her expertise includes a proven track record of effectively solving complex customer queries and complaints, which is essential in her current position as Marketplace Manager.
Background
Before joining Entain, Vicky O. worked at Casino 36 Ltd as a Senior Cashier from 2004 to 2012. This eight-year tenure in the West Midlands equipped her with valuable skills in cash handling and customer service. Vicky also attended Dunbar Grammar School, where she laid the groundwork for her future academic and professional pursuits.
Achievements
Throughout her career, Vicky O. has championed well-being and mental health initiatives within the workplace. She is dedicated to nurturing talent and supporting team aspirations, reflecting her commitment to fostering a positive work environment. Her focus on employee well-being and development has been a significant aspect of her professional journey.