Yana Yorgachkova
About Yana Yorgachkova
Yana Yorgachkova is a Process & Change Specialist in Legal & Responsible Gaming DACH at Entain, with a background in photography and quality analysis. She has held various roles in the gaming and telecommunications sectors, including positions at Vambos and TELUS International Bulgaria.
Current Role at Entain
Yana Yorgachkova currently serves as a Process & Change Specialist in the Legal & Responsible Gaming department for the DACH region at Entain. She has held this position since 2023. In her role, she focuses on implementing process improvements and managing change initiatives within the legal and responsible gaming frameworks.
Previous Experience at Entain
Before her current role, Yorgachkova worked at Entain as a Legal and Responsible Gaming Analyst from 2021 to 2022. In this position, she contributed to ensuring compliance with legal standards and responsible gaming practices. Additionally, she has served as a Legal & Responsible Gaming Senior Associate DACH since 2022, further enhancing her expertise in this field.
Experience at TELUS International Bulgaria
Yorgachkova has a background in various roles at TELUS International Bulgaria. She began as a Quality Analyst Intern in 2020 for one month, followed by a position as a Teleagent/Coach from 2017 to 2020. She later transitioned to a Junior Quality Analyst role from 2020 to 2021, where she focused on quality assurance processes.
Education and Qualifications
Yorgachkova holds a Bachelor's degree in Marketing from the University of National and World Economy, where she studied from 2015 to 2019. Additionally, she earned a Bachelor of Arts in Photography from New Bulgarian University, completing her studies from 2015 to 2021. Her educational background supports her diverse skill set in both marketing and visual communication.
Career as a Sports Photographer
Prior to her roles in the legal and responsible gaming sectors, Yorgachkova worked as a Sports Photographer at Vambos from 2016 to 2020. During her four years in this position, she developed skills in capturing dynamic sports events and contributing to visual storytelling in the sports industry.